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The Carolina Cabin Store Return Policy

Customer satisfaction is very important to us. If you are not satisfied with the merchandise for any reason please return it to us within 30 days for a refund excluding shipping and/or insurance fees.

  • Any shipping and/or insurance fees incurred when returning merchandise will not be reimbursed. Returns must be shipped prepaid.
  • Please contact us before returning any merchandise to discuss the reason and to receive authorization.
  • Custom, clearance and discontinued items are non-refundable.
  • Damaged items will be replaced at no charge to the customer if notification is made to us within 5 days of receipt of the merchandise.

Canceled Orders

  • Orders may be canceled within 3 days of placing the order.
  • Orders canceled after the 3 days are subject to a fee of 3% for restocking and/or credit card handling fees.